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In this assignment you will explore business communications.


While working as a medical administrative assistant at Saint Catherine Children’s Hospital, you are responsible for writing, sending, and reviewing various business documents.

Part 1: Writing Practice

20 points

Directions for completing Part 1:

After reviewing the reading material related to each set of exercises, follow the directions for questions 1-5 below.

Planning Business Messages and Determining General Purpose.

For each of the following communications, state the general purpose: to inform, persuade, collaborate, or initiate a conversation.

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