The worldâ€™s population is aging rapidly and it has contributed to changing business in Amazon. Recently, Amazon has entered the healthcare market and connects global suppliers with customers of healthcare products. This has contributed to decrease in price of healthcare items but has increased access to unreliable and (sometimes) dangerous suppliers who might not use the same quality standard as their competitorâ€™s. However, for many large and small hospitals, it is beneficial to use Amazon suppliers because of the fast delivery and low prices. Therefore, an emphasis has been placed on managing the risk of buying healthcare related items purchased through Amazon.
Assume that you are part of Amazonâ€™s executive management team. Vice President of Operations asks you to do the following:
1.Design a value-stream for Amazonâ€™s healthcare products to analyze and control its healthcare products. Also address what activities are upstream and which activities are downstream.
2.Use VIRO framework to show how Amazon could evaluate its suppliers to achieve high-quality healthcare items. Give examples to make your point.
3.Design SFAS (Strategic Factor Analysis Summary Matrix) Table for Amazonâ€™s healthcare suppliers or Amazonâ€™s healthcare products. Explain your analysis