Research and write a 3 page APA-formatted paper discussing how ITIL (Information Technology Infrastructure Library) is designed to provide â€œâ€¦a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the businessâ€ (ITIL-OfficialSite.com, 2011, para. 1). Discuss reasons why IT should be directly aligned and integrated with corporate goals and strategies.
APA format is must and should
minimum 3 references and citations.