IT Multiple choice

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4 of 20

Which of the following tools are used interchangeably with CRM?

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6 of 20

A method for networking devices via an Ethernet cable that does not require configuration and administration is

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7 of 20

Business Process Reengineering is most closely defined as something that

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8 of 20

Any system component, such as hardware or software, that causes the entire system to malfunction is called a

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9 of 20

________ are space-saving units that provide a powerful platform to fulfill the requirements of data centers and enterprise demands.

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10 of 20

Telecommuting is sometimes referred to as teleworking.

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11 of 20

A network of high-capacity storage devices that link all of an organization’s servers is known as a(n)

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12 of 20

A competitive advantage is a condition that gives companies ________ over the companies with whom they compete.

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13 of 20

All of the following are necessary in a good disaster recovery plan EXCEPT

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14 of 20

Business process reengineering focuses on two core aspects of an organization’s

17 of 20

A hardware or software system’s ability to continue functioning effectively as demands and use increase is known as

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