Individual: Troubleshooting a Configuration Problem

Consider the following problem:

Your child must complete an after-school project in which she must post her work to a moderated online forum specially set up by her teacher. Your computer, which is using a newly installed Network Interface Controller (NIC), is unable to access the Internet and you suspect the problem may be in the TCP/IP configuration. You want to determine the MAC address of your network card.

Develop a mindmap or flowchart using Microsoft® Word, PowerPoint®, Visio®, Lucidchart, or a flowchart tool of your choice to map the process.

Create a 1-page Microsoft® Word document that addresses the following questions:

  • How would you use the ipconfig command to determine the MAC address?
  • What other configuration data can you view by using ipconfig?

Submit your mindmap and answers to the Assignment Files tab.

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