Transitioning to a New System
Respond to the following discussion topics:
- Resistance to change is part of any system upgrade. Imagine that you are working for a large company that offers its services through a third-party website (such as Facebook). How would you handle change so that users are not turned away from frequent or radical changes, even though they have to be made from time to time?
- Legacy systems are particularly difficult to replace, and the conversion strategy is often complex. What are some of the most challenging aspects of going from a legacy system to a new one? Which conversion strategy would you adopt? Support your answer with an example.